Thank you for shopping at GIT Collections!

Customers may initiate a return within thirty (30) days of receipt, only for damaged or defective or lost or stolen products. 

To qualify for an exchange or refund, the product must be returned within its original packaging and with all contents. 

To qualify for an exchange or refund, the device itself must be defective or damaged, or the package was lost in transit or stolen.

For any operability issues you may be experiencing, and before submitting a return request, please contact customer support and we will attempt to troubleshoot and resolve.

See Product Tutorial (add link here) for details on how to access and view content on your devices.

For help with resolving any access or operating issues contact support@gitcollections.com

 

Customer Returns and Refund Requests

Click the profile icon in the store's navigation, or go to the refund policy or returns page, and then request a return.

1. Log in to your account:

   a. In the "Email" field, enter your email address, and then click "Continue".
   b. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
   c. Go back to the online store, and then enter the six-digit verification code.

2. Click the order for which you want to submit the return.

3. If your order has more than one item, select the items to be returned or refunded.

4. Select a return/refund reason and add a note for the store:

   a. “Damaged,” “Defective,” “Lost,” or “Stolen” will be the only valid reasons accepted under this policy.
   b. Damage to anything other than the device will not be accepted for returns.

5. In the note section, indicate whether you would like an exchange or a refund.

6. Click "Submit request".

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. 

If the note section does not indicate a refund or exchange, then by default, a replacement product will be shipped.

 

Last updated: April 10, 2025

This Privacy Policy describes how GIT Collections (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gitcollections.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category

Categories of Recipients

Identifiers such as basic contact details and certain order and account information Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data Geolocation data such as locations determined by an IP address or other technical measures

Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal Information	Categories of Recipients
Identifiers such as name, e-mail address and phone number	Business and marketing partners
Commercial information such as records of products or services purchased	Business and marketing partners
Usage Data	Business and marketing partners

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@gitcollections.com or contact us at 1599 Admiral Wilson Boulevard, Merchantville, NJ, 08109, US.

Last Updated: [December 2024]

Welcome to GIT Collections. These Terms of Service ("Terms") govern your use of the GIT Collections website ("Website"), services, and digital products. By accessing or using the Website, purchasing products, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website.

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1. Acceptance of Terms

By accessing and using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal authority to enter into this agreement.

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2. Digital Product Purchase

2.1. Product Description

GIT Collections sells licensed digital copies of Marvel comics. By purchasing, you obtain a non-transferable, non-exclusive license to own, access and view the content.

2.2. License Restrictions

• You may not reproduce, distribute, modify, or create derivative works based on the digital products.
• Sharing or redistributing purchased content is strictly prohibited.

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3. Account Creation

3.1. Account Responsibility

To purchase digital products, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.2. Account Termination

GIT Collections reserves the right to suspend or terminate your account for any violation of these Terms or suspected unauthorized activity.

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4. Product Reviews and Community Forum Content Restrictions

The Company is not responsible the Content of the Forum's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, harmful, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

• Unlawful or promoting unlawful activity.
• Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
• Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
• Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
• Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
• Impersonating any person or entity including the Company and its employees or representatives.
• Violating the privacy of any third person.
• False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Fourm if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Forum, you agree to use the Forum at your own risk. You understand that by using the Forum You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

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5. Payments and Refunds

5.1. Payment

All purchases must be made through the payment methods provided on the Website. Prices are listed in USD and are subject to change without notice.

5.2. Refund Policy

Due to the nature of digital products, all sales are final. Refunds will only be granted per the refund policy and in cases of technical issues that prevent you from accessing purchased content, and only after GIT Collections has made reasonable efforts to resolve the issue.

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6. Intellectual Property

6.1. Ownership

All content on the Website, including but not limited to comic books, images, graphics, and trademarks, are the property of their respective copyright holders, including Marvel Comics. GIT Collections holds a license to distribute digital comic books but does not claim ownership of the content.

6.2. User Rights

Your purchase grants you a license to own, access and view the content. You do not acquire any intellectual property rights.

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7. Prohibited Activities

You agree not to:

• Use the Website for unlawful purposes.
• Attempt to hack, disrupt, or undermine the Website's functionality.
• Use automated tools or software to scrape or download content from the Website.
• Post harmful or illegal content on the Community Forum pages.

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8. Disclaimer of Warranties

GIT Collections provides the Website and its products "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

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9. Limitation of Liability

To the fullest extent permitted by law, GIT Collections shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use the Website.
• Errors, omissions, or inaccuracies in the content.
• Unauthorized access to or use of your account.

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10. Privacy

Your use of the Website is subject to our Privacy Policy. By using our services, you agree to the collection, use, and disclosure of your information as described in the Privacy Policy.

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11. Third-Party Links

The Website may contain links to third-party websites or services. GIT Collections is not responsible for the content, privacy practices, or terms of these third-party sites.

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12. Governing Law

These Terms are governed by the laws of the New Jersey of the United States of America without regard to its conflict of law principles. You agree to resolve any disputes through arbitration in New Jersey, Essex County. 

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13. Modifications

GIT Collections reserves the right to update or modify these Terms at any time. Changes will take effect upon posting to the Website. Continued use of the Website signifies your acceptance of updated Terms.

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14. Contact Us

For questions about these Terms or our services, contact us at:

• Email: info@gitcollections.com
  

Order Processing Times

Orders will generally ship within 2 - 3 business days from the item’s checkout date.

Orders received after 2PM EST will begin processing on the following day.

Orders received after 2PM EST on Fridays will begin processing the following week.

Fulfillment and shipping days do not include weekends or US Holidays.

Handling Fees

These are costs related to processing, packaging, and shipping orders. This charge will be applied at the time of checkout and is the responsibility of the buyer.

Sales Tax

The sales tax is added at the time of checkout and is the responsibility of the buyer. The tax rate applied will be 6.625% of the total purchase price.

Processing Surcharge Fees

When making a purchase using a credit card, merchants will apply a surcharge (3%) and a processing fee ($0.30). These charges will be added at the time of checkout and are the responsibility of the buyer. 

Shipping Rates and Times

Determine Shipping Rates & Times

We utilize most major carriers and apply negotiated rates for our customers. Exact shipping charges are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart. The rates listed in the table below are approximate charges and will vary based on the destination, carrier, and the mode of transportation selected at checkout. 

The total shipping cost is calculated by adding a base "Per Shipment" cost and various "Per Item" costs. The "Per Item" cost depends on the item, and is based on the quantity of items, the weight, or volume (referred to as the dimensional weight) of each package. The table below shows the base “Per Shipment” rate used as a minimum for shipping. Rates increase, or vary, from the base rate depending on the items in the cart.

Shipping rates and estimated delivery times depend on the shipping speed that you select and the weight/size of the items in Your Cart.

To determine the applicable shipping rate and Delivery Window for items in Your Cart:

1. Review Your Cart for progress toward the free-shipping threshold.

2. Select Proceed to checkout.

3. Select or add your shipping address.

4. Select a payment method and select Continue.

Domestic Shipping Options

International Shipping 

Note: Not all shipping options are available in all areas.

Duties and Tax

Duties and taxes for international ecommerce shipments are calculated by multiplying the value of the goods by the import duty and tax rates of the destination country. The cost of duties and taxes depends on several factors, including: 

- Value of goods: The total value of the shipment, including the cost of goods, shipping, and insurance 

- Goods description: A description of the goods to help customs understand what they are 

- HS code: The Harmonized System (HS) code for the goods 

- Country of manufacture: The country where the goods were made 

The import duty rate is usually between 0–10%, and the tax rate is usually between 0–25%. The exact amount depends on the characteristics of the goods and the country of origin. For example, most consumer goods have a customs duty of around 5–7%. 

It is the responsibility of the buyer to pay for the duties and import taxes at the time of receipt of the shipment.

Shipping Insurance

Place orders stress-free. Each order will be insured for up to $200 USD. No matter what happens to your shipments while in transit or upon delivery, know that you’re covered for package damage, loss, and theft.

See Customer Returns and Refund Requests section for details on how to submit a request for a refund or product replacement.

Customers may opt for additional insurance coverage and buy for up to $5,000 USD.

1. During check out, Select add “shipping protection”.

2. Additional insurance fee will be calculated and display.

3. Acknowledge and confirm the fee.

4. Proceed with Check out.

Lost or Stolen Package

Lost or stolen packages are insured up to $200 of the full replacement value. Any order for any number of products that exceeds a $200 value will not be covered beyond the basic insurance policy. 

See Customer Returns and Refund Requests section for details on how to submit a request for a refund or product replacement.

Order Tracking Details

Customers can log into their customer account to track their order on the order status page. Customers without an account may need to verify their email address or phone number along with the order number. 

Customers can also install the Shop app from the order status page of a Shopify store to track orders. The app will automatically sync with Shopify to display orders placed from that store. For orders from other stores, the app can locate emails with tracking numbers if the customer uses Gmail or Outlook.

Trade name: GITCollections

General Email: info@gitcollections.com

Support Email: support@gitcollections.com

Physical address: United States